US Website Terms of Use

Welcome to the website terms and conditions for use. We know that they are boring but they are important. These terms and conditions apply to the use of this website as well as the sale of product and by accessing this website or placing an order you agree to be bound by the Conditions set out below (the “Contract”). Such terms shall constitute all Conditions between the parties.  If you do not agree to be bound by these Conditions then please leave the site. 

If you have any questions relating to these terms and conditions then please contact us before placing your order either by e-mail at




1. Definitions

The “Company” means Timothy Oulton Retail USA Corporation; “Conditions" means these terms and conditions; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; “Products” means the products listed on or the Products you have chosen to purchase, as applicable; "We/us" means Halo Creative & Design Limited and/or Timothy Oulton Retail USA Corporation(as applicable); "Website(s)" means the website located at or any subsequent URL which may replace it; "United States" means the United States of America, “Hong Kong” means Hong Kong Special Administrative Region and "You",  “Yourself” or the “Customer” means a user of the Website(s).


2. Use of the Website


2.1 Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. 

2.2 Registration; User Names and Passwords

 You may need to register to use all or part of We may reject, or require that you change, any user name, password or other information that you provide to us in registering. Your user name and password are for your personal use only and should be kept confidential; you, and not the Company, are responsible for any use or misuse of your user name or password, and you must promptly notify us of any confidentiality breach or unauthorized use of your user name, password or account for


You warrant that: The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and You will notify us immediately of any changes to the Personal Information by contacting our customer services team by e-mail Failure to do so and any resulting errors will be the onus of the user, and not of Halo Creative & Design Limited and/or Timothy Oulton Retail USA Corporation. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.


2.3 Indemnity 

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of this Contract, your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.


2.4 Our rights

We reserve the right to: Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 

2.5 Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.


2.6 Public forums and user submissions 

The Website owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, blogs, or any other public area found on the website). Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Halo Creative & Design Limited and/or Timothy Oulton Retail USA Corporation. We reserve the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may: Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties; Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information; Post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of Timothy Oulton Retail USA Corporation and/or a third party's computer system and/or network; Violate any copyright, trademark, other applicable Great Britain, United States, Hong Kong or international laws or intellectual property rights of Halo Creative & Design Limited, Timothy Oulton Retail USA Corporation or any other third party; Submit contents containing marketing or promotional material which is intended to solicit business. 


2.7 Privacy

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK, US and Hong Kong Data Protection, the EU GDPR and consumer legislation. For details of our privacy policy, please refer to our Website Privacy and Cookie Policy (


2.8 Colours on the Website

We have made every effort to display as accurately as possible the colours of our products that appear on  However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate. 

2.9 Transaction

 We may make available the ability to purchase or otherwise obtain certain Products through or through other sales channels such as telephone orders or our physical stores (a "Transaction"). If you wish to make a Transaction, you may be asked to supply certain relevant information, such as your credit card number and its expiration date, your billing address and your shipping information ("Payment Information"). YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY CREDIT CARD THAT YOU SUBMIT IN CONNECTION WITH A TRANSACTION. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating Transactions. Verification of information may be required prior to the acknowledgment or completion of any Transaction. You agree to pay all charges incurred by you or on your behalf through, at the prices in effect when such charges are incurred, including all shipping and handling charges. In addition, you are responsible for any taxes applicable to your Transactions. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.


2.10 Restrictions

Timothy Oulton Retail USA Corporation reserves the right, including without prior notice, to limit the available quantity of or discontinue making available any Product; to impose conditions on the honoring of any coupon, discount or similar promotion; to bar any user from making any Transaction; and to refuse to provide any user with any Product. By making a Transaction, you represent that the applicable Products will be used only in a lawful manner. You agree that you will not resell any products or services obtained through a Transaction, unless we have provided our express prior written consent for you to do so.


2.11 Consent Agreement for Storing Payment Information

You agree that we may store your Payment Information following your completion of a Transaction. We will only use Payment Information to facilitate future Transactions you may initiate through You may withdraw your consent permitting the Company to store your Payment Information by adjusting your settings in "My Account." Any changes to the terms of this consent permitting the Company to store your Payment Information will be communicated to you as described in these Conditions.


3. Purchase of Products

3.1 Orders 

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Find out more about our refund policy that is incorporated into the Conditions below.

3.2 Contract creation and electronic contracting

3.2.1 A quotation by the Company does not amount to an offer and the Company reserves the right to withdraw or revise a quotation at any time prior to the Company’s acceptance of the order.

3.2.2 In case of a force majeure (being circumstances outside of the Company’s control) the Company may, at its absolute discretion, terminate any contract for the supply of goods pursuant to the Order Confirmation; Invoice (as applicable), or cancel the manufacture and/or delivery of the goods. In such circumstances, the Company will consult with the Customer to try to find suitable alternatives that may be possible, unless the Customer wishes to terminate the Contract.  Subject to local laws, all monies paid pursuant to the terminated Contract shall be returned to the Customer within 60 days.

3.2.3 The technical steps required to create the contract between you and us are as follows: You place the order for your products on the Website by pressing the place order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website; We will send to you an order acknowledgement e-mail detailing the products you have ordered. This is not an order confirmation or order acceptance from Timothy Oulton Retail USA Corporation; As your product is shipped from our warehouse we will send you a despatch confirmation e-mail; Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it.  Non-acceptance of an order may be a result of one of the following: The product you ordered being unavailable from stock; Our inability to obtain authorisation for your payment; The identification of a pricing or product description error; You not meeting the eligibility to order criteria set out in the Conditions.

The contract will be concluded in English.

3.3 Pre-Ordered Items

Any items on pre-order will be shipped as soon as we receive them from manufacture.

Pre-Order products will state an expected delivery date in the product description; however this may be subject to change due to circumstances beyond our control. We will keep you updated should any changes to the delivery date occur, and of course, you can request a refund at any point up to the dispatch date at which the normal returns policy will apply. 

Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient.

3.4 Track your order

To check your order status please log into your account, click on My Orders in the My Account section and then click on the View Order link to see the status and any carrier tracking information where available. Pending means that your order has not been processed yet; Processing means that your order is in the warehouse; Completed means that your order has been dispatched; Closed means that your order has been cancelled (and/or refunded as appropriate). If your order is obviously incomplete or damaged then please email our customer service team at

3.5 Pricing Policy

3.5.1 Prices shown on the Website are in USD and are exclusive of sales taxes at the applicable rate unless you have selected an alternative country or state where sales taxes are not chargeable. 

3.5.2 All prices and offers remain valid as advertised from time to time. 

3.5.3 The USD price of a product displayed on the Website at the time the order is accepted will be honoured, except in cases of patent error. If you are a customer whose credit card is not denominated in USD, the final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.


3.5.4 The price payable for goods to be supplied shall be as set out in the Order Confirmation and Invoice to which these Conditions are attached and calculated Sales Tax will be added (if applicable) at the prevailing rate.

3.6. Payment

Payment in full is always required upon order placement.

3.7. Delivery Dates

3.7.1 While all reasonable endeavours will be made to adhere to delivery dates quoted at the time of an order being placed on this website; and the Order Confirmation and Invoice being provided, such dates must be viewed as approximate estimates only, given in good faith and based upon information available to the Company at that time. There may be unforeseen delivery delays.

3.7.2 In so far as allowed by law, the Company will not accept any liability for any loss or inconvenience suffered by delivery delay.

3.7.3 We will notify your of the approximate delivery date within 48 hours of placing the order and then at least 1 week prior to delivery.

3.8. Cost and Place of Delivery

3.8.1 Goods are delivered by the Company at a pre-notified delivery charge to the delivery address stated on the website at check out and as set out in the Order Confirmation; and Invoice (as applicable). Any subsequent change of address may incur an additional delivery charge.

3.8.2 We are unable to hang any art work or install fixtures or install lighting including chandeliers or wall lights or other products requiring support of a qualified electrician. We do strongly recommend using a qualified electrician for your installation. We are not responsible for the installation of any electrical items.

3.8.3 Any Products that are delivered by the company within a fifty (50) mile radius of the Gallery in CT, LA, NJ, NY and PA, the delivery fee will be USD200 and shall be confirmed at the time of ordering on this website. All other delivery charges will be quoted and pre-notified prior to confirming your order on this website.

3.8.4 Most of our furniture items will be delivered inside your home by white glove delivery service providers, where we’ll carefully unpack and inspect each item, place it in your room of choice, and provide assembly. We will also ensure all packing materials will be removed, and recycled where possible.

3.8.5 The Customer is responsible for the delivery of the Noble Souls products and must ensure that the goods will fit through relevant doors and passageways of the delivery address.  To assist with this please find here our delivery location survey. Please ensure you measure any passages through which Noble Souls products needs to be delivered (hallways, doorways, stairwells, elevators, etc.) to assure purchased items will fit.  You will incur any return delivery costs associated with piece not fitting into final delivery location in addition to cost for delivery attempt.  For Noble Souls products not accepted on the delivery date, you may be charged storage fees. We ask that you inspect your delivery on arrival and provide a signature upon receipt.  When ordering, please provide a daytime phone number to arrange a delivery appointment.

3.8.6 On delivery, the Customer must ensure that all obstructions are removed, and that valuables are safeguarded against accidental damage.

3.8.7 The Company shall not be held responsible for any damage resulting from the removal of any existing furniture or other items from any room into which the goods are delivered.

3.8.8 Unfortunately we only ship in the US. We do not ship to the US Territories or Internationally. If you have further questions please do not hesitate to email us on

3.9. Cancellation

3.9.1 Orders for Production and In Stock Order Cancellations cannot be accepted after 48 hours from the date of this Contract and will result in forfeiture of all funds paid.

3.9.2 Due to exceptional circumstances management reserves the right to allow cancellation subject to a 20% restocking fee with the balance issued in store credit (expiration will apply).

3.10. Natural Markings

The goods which contain natural leather hides are therefore subject to dye, grain and shade variations and natural markings (including open scars, healed scars from vegetation, insect bites, neck stripes and dung marks) such variation and markings are not classified as defects. Those goods which contain drift wood, salvaged wood or reclaimed wood contain natural and/or reprocessed wood and are therefore subject to grain and shade variations and natural markings (including knots and scars) such variation and markings are not classified as defects.  Those goods which contain natural rock crystal are subject to chips and mark and colour variations. Those goods which contain hand-blown glass are subject to colour variation and bubbles. Rugs or hand-woven fabrics are subject to colour variations. Those goods which are vintage and identified as such are sold ‘as seen’, the Customer should inspect the items and satisfy themselves as to the condition prior to sale as these are original and individual items and will have grain or shade variations, natural markings that are not classified as defects. Any representation or statement by the Company as to age, origin, date, materials or conditions of the items is a statement of opinion based on the knowledge of a reasonably informed person at or around the time of the sale. By entering into the Contract, you acknowledge that the goods may have any of these markings and the existence of such markings shall not constitute a breach of the Contract.

3.11. Return and Refund Policy

3.11.1 For all personal accessories, home accessories (available to take away from the gallery) and apparel and subject to applicable laws, exchanges may be available within 30 days of purchase subject to certain conditions identified on the Invoice. All such goods are non-refundable. Beyond 30 days all sales are final unless there is a manufactures defect as set out in Condition 12.2.

3.11.2 For all furniture and home accessories (not available to take away from the gallery) all In Stock Orders are subject to a refund less 20% restocking fee if returned within 7 days from noted delivery.  After 7 days, but up to 30 days, a store credit will be provided subject to a manager’s approval. Beyond 30 days all sales are final unless there is a manufactures defect as set out in Condition 12.2.

3.11.3 Please note proof of purchase is required for all refunds and all returns must be in the original packaging and with the labels attached.  Upon return, your product will be inspected, and exchanges, credits and refunds shall not include taxes charged.  The Company reserves the right to reject goods which have been damaged or altered in any way.  If original payment was made in cash, a cheque will be issued within 30 days from the return.

3.11.4 Shipping charges are non-refundable with the exception of damaged or defective products. 

3.11.5 All special orders are final and not refundable.

3.12. Risk and Title

3.12.1 Risk of loss or damage to the goods shall pass to the Customer on delivery.

3.13. Claims and Liability

3.13.1 The Company can only be held responsible for reasonable and foreseeable losses resulting from a breach in Contract. In as far as allowed by law, the aggregate liability of the Company (whether in contract or for negligence or breach of statutory duty or otherwise howsoever) to the Customer for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances shall exceed the invoiced value of the goods. Nothing in these Conditions excludes or limits the liability of the Company for death or personal injury caused by the Company's gross negligence or fraudulent misrepresentation.


3.13.2 Any error in quantity or any shortage or defects must be notified to the Company by the Customer and noted on the carrier’s bill of lading or delivery confirmation (as applicable) paperwork within 7 days of delivery.


3.13.3 Any damage to Customer’s property caused by Company carrier’s negligence must be noted on the carrier’s bill of lading (as applicable) or delivery confirmation paperwork within 24 hours.


3.13.4 Unauthorized repairs will release the Company from all liability.

3.13.5 Dimensions and specifications of the goods may vary slightly within normal acceptable commercial tolerances.  If exact sizes are required, details must be expressly entered in writing on the Order Confirmation or Invoice (as applicable).

3.13.6 The Company cannot guarantee precise matching of graining or shading between different items within its product ranges because of variations between batches and production.

3.13.7 The Company reserves the right to alter specifications without notice from time to time and reserves the right to discontinue any products or ranges without notice.

3.13.8 The Company accepts no responsibility for any loss or damage whatsoever arising directly or indirectly from misuse or faulty fitting of the goods not fitted by the Company, or damage to the Customer’s property arising out of the delivery of the goods not delivered by the Company or its agents or registered representatives.

3.13.9 All Products sold in accordance with these Conditions are sold for residential use only unless it is specifically noted on the invoice, and where certain testing requirements are made known to the sales manager, the product code is ending in either –T or –P suffix.  The Company accepts no responsibility for any loss or damage whatsoever arising directly or indirectly from the use of any Products within a commercial property or for non-residential purposes. Nothing in these Conditions excludes or limits the liability of the Company for death or personal injury caused by the Company's gross negligence or fraudulent misrepresentation.

3.14. Guarantee and Indemnity

3.14.1 Unless resulting from the gross negligence by the Company, its employees or sub-contractors, the Customer shall have the responsibility to indemnify the Company against all actions, claims, cost damages or losses incurred which arise from the Company acting on the Customer’s instructions or from the Customer’s own actions.

3.14.2 While accepting that the Customer may, under certain circumstances be entitled to a refund of monies paid, the Company reserves the right to repair or replace goods sold (other than clearance or ex-display goods where faults have been clearly identified or the goods have been sold “as seen”) which prove within a reasonable period of time to be defective because of bad materials or workmanship in manufacture. Other than as stated above, (a) all furniture is guaranteed for a period of 1 year from date of purchase against manufacture defects only; (b) all personal accessories and home accessories are guaranteed for a period of 6 months from date of purchase against manufactures defects only; (c) all leathers shall be free from defects in materials and workmanship for a period of 2 years from the date of purchase (subject to Condition 3.10); and (d) all furniture frames shall be guaranteed for a period of 5 years from date of purchase against manufactures defects only.

3.14.3 The Company cannot guarantee furnishing fabrics and linens other than for reasonable wear and tear particularly against shade variations of items purchased at different times. 

3.14.4 All warranties, conditions and other terms whether express or whether implied by statute, common law, trade usage, course of dealing or otherwise are, to the fullest extent permitted by law, excluded from the Contract.

3.14.5 The Company does not give any warranty that the goods are fit for any particular purpose for which the goods are being bought by the Customer (unless the Company has agreed otherwise in writing).

4. Intellectual property and right to use

For details please refer to our Intellectual Property Notices (insert hyperlink).

5. Promotions

Any sweepstakes, contests, raffles, surveys, games or similar promotions (collectively, "Promotions") made available through the may be governed by rules that are separate from this Contract. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy ( If the rules for a Promotion conflict with this Contract, the Promotion rules will govern.






While we try to maintain the timeliness, integrity and security of, we do not guarantee that are or will remain updated, complete, correct or secure, or that access to will be uninterrupted. may include inaccuracies, errors and materials that violate or conflict with this Contract. Additionally, third parties may make unauthorized alterations to If you become aware of any such alteration, please contact us at providing a description of such alteration and its location.


7. Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. 

8. Limitation of liability 

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. 

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer nor does it affect your contract cancellation rights. 

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for: Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or Any loss of goodwill or reputation; or

Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. 

9. Termination

This Contract is effective until terminated. Timothy Oulton Retail USA Corporation may terminate or suspend your use of the website at any time and without prior notice, including if we believe that you have violated or acted inconsistently with the letter or spirit of this Contract. Upon any such termination or suspension, your right to use the website will immediately cease, and we may, without liability to you or any third party, immediately deactivate or delete your user name, password and account(s), and all associated materials, without any obligation to provide any further access to such materials. All Conditions shall survive any expiration or termination of this Contract.


10. Filtering

We hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available from Please note that we do not endorse any of the products or services listed on such site.

11. Export Controls

You are responsible for complying with United States export controls and for any violation of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a "terrorist supporting" country; (b) on any of the U.S. government lists of restricted end users.

12. California Transparency in Supply Chains Act (SB 657) Disclosure. Timothy Oulton Retail USA Corporation is providing the following disclosure in compliance with The California Transparency in Supply Chains Act of 2010 (SB 657), which requires that companies disclose their efforts to eradicate slavery and human trafficking from their direct supply chains.

  • Vendor Code of Conduct. Timothy Oulton Retail USA Corporation requires that vendors certify that they will comply with our Vendor Code of Conduct, which prohibits our vendors from using child labor or involuntary labor. Our Vendor Code of Conduct also requires that vendors conduct their operations in accordance with all laws applicable to their businesses.
  • Monitoring of Compliance. We review the terms of our Vendor Code of Conduct with all of our suppliers and conduct periodic reviews of their facilities in order to confirm that they are in compliance with all required policies.
  • Training. We train our employees who are responsible for procuring products on the importance of confirming that our vendors comply with the Vendor Code of Conduct, including its prohibitions on child labor and involuntary labor. We also train our employees to identify and respond to concerns about labor practices in the supply chain that might arise from time to time.
  • Corrective Action. In the event that a vendor were to violate our Vendor Code of Conduct, we would have the option to terminate our business relationship with that vendor or take other actions with that vendor to remediate any problems that had been identified.

13. Severance; Survival

13.1 If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then such Condition(s) shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.


13.2 Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.


14. Assignment and Waiver

The rights and obligations of the Customer under these Conditions may not be assigned or transferred in whole or in part without the prior written consent of the Company.


Breach of, or failure to implement any individual Condition shall not be deemed as a waiver on the part of the Company and shall not prejudice any other Condition or right of the Company within this Contract.

15. Entire agreement

This Contract, including any terms and conditions incorporated herein, is the entire agreement between you and Timothy Oulton Retail USA Corporation relating to the subject matter hereof, and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and Timothy Oulton Retail USA Corporation. relating to such subject matter. Notices to you (including notices of changes to this Contract) may be made via posting to the website or by email (including in each case via links), or by regular mail. Without limitation, a printed version of this Contract and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Contract to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Timothy Oulton Retail USA Corporation will not be responsible for any failure to fulfill any obligation due to any cause beyond its control.

This Contract does not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and the Company, its affiliates or subsidiaries.

16. Important Note to New Jersey Consumers If you are a consumer residing in New Jersey, the following provisions of this Terms of Use do not apply to you (and do not limit any rights that you may have) to the extent that they are unenforceable under New Jersey law: (a) in Condition 8 above, the disclaimer of liability for any indirect, incidental, consequential, special, exemplary or punitive damages of any kind (for example, to the extent unenforceable under the New Jersey Punitive Damages Act, New Jersey Products Liability Act, New Jersey Uniform Commercial Code and New Jersey Consumer Fraud Act; (b) in Condition 8 above, the limitation on liability for lost profits or loss or misuse of any data (for example, to the extent unenforceable under the New Jersey Identity Theft Protection Act and New Jersey Consumer Fraud Act); (c) in Condition 8 above, application of the limitations of liability to the recovery of damages that arise under contract and tort, including negligence, strict liability or any other theory (for example, to the extent such damages are recoverable by a consumer under New Jersey law, including the New Jersey Products Liability Act; (d) in Condition 18  below, the requirement that you indemnify the Company (for example, to the extent the scope of such indemnity is prohibited under New Jersey law); and (e) in Condition 18 below, the Texas governing law provision (for example, to the extent that your rights as a consumer residing in New Jersey are required to be governed by New Jersey law).


17. Jurisdictional Issues The Noble Souls Website is controlled or operated (or both) from the United States, and is not intended to subject the Company to any non-U.S. jurisdiction or law. The Noble Souls Website may not be appropriate or available for use in some non-U.S. jurisdictions. Any use of the Noble Souls Website is at your own risk, and you must comply with all applicable laws, rules and regulations in doing so. We may limit the Noble Souls Website availability at any time, in whole or in part, to any person, geographic area or jurisdiction that we choose.


18. Governing Law Arbitration

These Conditions and any contract to which these conditions applying shall be governed by and construed in accordance with the laws of the State of Texas in the United States of America and you irrevocably submit to the exclusive jurisdiction of the courts of the State of Texas in the United States of America.


The Company will try to resolve any dispute or query quickly and effectively. In the first instance, you are requested to contact the Customer Service Manager in writing, at Timothy Oulton Retail USA Corporation, 8800 Venice Boulevard, Los Angeles, CA 90034.


EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THIS CONTRACT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND TIMOTHY OULTON RETAIL USA CORP., WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT THE COMPANY AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS CONTRACT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU AGREE TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as amended by this Contract. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. The arbitrator's decision will follow the terms of this Contract and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Contract, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Contract will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.

The Company’s registered number is: 0421110 and registered address is: Timothy Oulton Retail USA Corporation, Suite 806, 1220 N. Market Street, Wilmington, DW 19801, County of New Castle, Delaware, United States.




Intellectual Property Notice

1. By accessing this Noble Souls website ( (the “Website”) or any of its webpages, you unconditionally agree to the terms of this Legal Notice and as they may be modified and/or supplemented from time to time by Timothy Oulton Retail USA Corporation without prior notice to you. Please check this webpage regularly for any modifications and/or supplements which may be made.

2. Unless otherwise indicated, the contents and any information available on the Website including, but not limited to, text, graphics, icons, images, software, source code and trademarks, are subject to and protected by copyright, design, patent, trademark and other intellectual property rights owned or controlled by Timothy Oulton Retail USA Corporation, its subsidiaries or affiliates including and not limited to Halo Trademarks Limited and/or its licensors.

3. You may not copy, reproduce, republish, upload, download, post, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents (including but not limited to photographs, graphics, drawings, diagrams, audio files and video files) or any part of this Website for any purpose without the prior written consent of Halo Trademarks Limited or Timothy Oulton Retail USA Corporation. Such requests for consent shall be addressed to via email at

4. Where third party copyright is involved in the non-text contents found on the Website, authorisation or permission to reproduce or distribute or otherwise use any such non-text contents must be obtained from the copyright owners concerned.

5. If you intend to reproduce, distribute or otherwise use any contents on any linked websites, you shall obtain all necessary authorisation or permission from the copyright owners concerned.




Thank you so much for dropping by our website. At, we put a huge amount of effort into designing and offering beautiful and distinctive product designs, room themes and lifestyle concepts; this is what makes the Noble Souls and Timothy Oulton brand unique.

Unfortunately, there are those who do not respect our innovation in design. We have come across an increasing number of retailers, distributors and manufacturers who are copying our product and selling it as their own design. Poor execution, inferior quality, inadequate finishing, lack of durability and no authenticity label are just some of the characteristics of a counterfeit product. Whilst customer satisfaction is of great importance to us, we disclaim all liability for quality or safety issues arising from any product which is not a Noble Souls or Timothy Oulton original.

Copyists should be warned that Timothy Oulton approach intellectual property infringement aggressively. We have successfully enforced our intellectual property rights worldwide, predominantly in France, China, the United Kingdom and the United States. We reserve the right to take any and all legal action necessary in order to protect our product designs, trademarks and images.

We are so grateful to you for choosing to purchase a genuine Noble Souls, Timothy Oulton product from one of our galleries or authorised distributors, as listed elsewhere on this website. Time, care and effort mean you always get something extraordinary.

If you have any questions, or indeed any information about retailers, distributors and manufacturers who you believe are selling products which are substantially similar to Noble Souls or Timothy Oulton, or who are using our trademarks or images without authorisation, please do not hesitate to contact our legal team by email: